SMS Terms & Conditions

By opting in to receive SMS/MMS messages from Redwood Insurance Agency ("Redwood," "we," "us," or "our"), you agree to the following Terms & Conditions.

Program Description

Redwood Insurance Agency uses text messaging to communicate with customers and prospective customers regarding insurance quotes, policy servicing, reminders, follow-ups, and other account-related communications.

Consent

By providing your mobile phone number and affirmatively opting in (for example, by checking a consent box, submitting a form, or providing verbal consent), you consent to receive SMS/MMS messages from Redwood Insurance Agency using automated or non-automated technology.

Message Frequency

Message frequency varies based on your interactions with us and your service needs.

Costs

Message and data rates may apply depending on your mobile carrier and mobile plan. Redwood Insurance Agency is not responsible for carrier charges.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS messages unless you opt in again.

Help

For assistance, reply HELP to any message or contact us directly using the contact information below.

Supported Carriers

Our SMS program is supported by most major U.S. mobile carriers; however, delivery is not guaranteed and may vary by carrier and device.

Privacy

Your privacy is important to us. Mobile information will not be shared or sold for marketing purposes. Personal information is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Continued participation in the SMS program constitutes acceptance of any changes.

Contact Information

Redwood Insurance Agency
Phone: 734-219-4999
Email: info@redwood-insurance.com

These SMS Terms & Conditions are provided for general informational purposes and do not constitute legal advice. We recommend review by legal counsel to ensure compliance with applicable laws, including TCPA, CTIA guidelines, and carrier requirements.